Contact Us

 

Shanalex Alarms

613-769-9625 for service

Feel free to contact us by phone from the hours of:

Monday - Friday 9:00AM to 5:00PM

Or send us an email 24 hours a day, and we will respond within the next business day.

alex@shanalex.ca 

Monitoring station

24 hour service 

613-866-3333

3106 Uplands Drive

Ottawa, Ontario

K1V 9Z6

PRIVACY NOTICE
 
This privacy notice discloses the privacy practices for (www.shanalex.com). This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is
used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
 
Information Collection, Use, and Sharing
 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
 
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
 
Your Access to and Control Over Information
 
 You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
 
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of this website. However Shanalex Alarms does not take credit card as payment and as such will not ask for such information. 
 
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. 
 
If you feel that we are not abiding by this privacy policy, you should contact us immediately
via telephone at 613-769-9625 or via email at alex@shanalex.ca

Contact

Shanalex Alarms

alex@shanalex.ca

3106 Uplands Drive
Ottawa Ontario
K1V 9Z6

Shanalex Alarms
Sales and Service: 613-769-9625
Mon-Friday 9am-5pm

Monitoring Station: 613-866-3333
24 hours a day

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Photo used under Creative Commons from Jeremy Levine Design